20 video screening questions that actually predict performance

A good screening question forces a specific story. Anything that can be answered with a philosophy instead of an example is wasted time.

Universal openers

• Walk me through what you did in your last role on a normal Tuesday.
• What part of that job were you clearly best at?
• Tell me about something that went wrong and what you did next.
• Why are you leaving, in one sentence?
• What hours can you reliably work in US Central time?

Sales

• Pitch our product to me in 30 seconds.
• What is the hardest objection you have heard, and your exact response?
• How many calls or messages did you make in a normal day?
• Describe a deal you lost and why.
• How do you keep going after five rejections in a row?

Admin and bookkeeping

• Describe your month-end close, step by step.
• How do you find a discrepancy that will not reconcile?
• Which tools have you used, and for how long?
• How do you prioritise when three people ask at once?
• Tell me about a mistake you caught before anyone noticed.

IT support

• A user cannot connect to the VPN. First three steps?
• Explain DNS to someone non-technical.
• How do you decide when to escalate?
• What is your average ticket volume per day?
• Describe a problem you could not solve and how you handled it.

turrior generates a set like this from your role brief automatically, and asks a follow-up when an answer stays general.